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Grievance Redressal Process


  • Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at seemajain2001@gmail.com. 

  • Alternatively, the Investor may call on +91 -9810711012.

  • A letter may also be written with their query/complaint and posted at the below mentioned address: Y 67, Regency Park 2, DLF Phase 4, Gurgaon, Haryana, 122009, India.

  • The client can expect a reply within 21 days of approaching the Research Analyst.

  • In case client is not satisfied with our response they can lodge grievance with SEBI at https://scores.sebi.gov.in/ or may also write to the office of SEBI. 

  • After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.

  • For more details about the ODR mechanism, fees, timelines etc., kindly visit: https://smartodr.in/login 

  • Details of Compliance Officer:

  • Name: Seema Jain

  • Contact No.: +91 -9810711012

  • Email: seemajain2001@gmail.com

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